Effective Date: 10/12/2021
Last Updated: 07/08/2023
Welcome to Green Soul MS Ltd. These Terms and Conditions govern your use of our website and the purchase of products from our online shop. By accessing our website or making a purchase, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.
2.1 Age Requirement:
You must be at least 18 years old to create an account and make purchases on our website. If you are under 18, you may use our website only with the involvement of a parent or guardian.
2.2 Account Information:
When creating an account, you must provide accurate, complete, and up-to-date information. It is your responsibility to maintain the confidentiality of your account credentials.
2.3 Account Use:
You are solely responsible for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.
3.1 Product Descriptions:
We strive to provide accurate and detailed product descriptions. However, we do not guarantee that the information, including images, colors, and specifications, is entirely accurate, complete, or up-to-date. Product prices are subject to change without notice.
3.2 Prohibited Use:
Our products, including CBD products and vaporizers, may have legal restrictions on their use in certain locations. It is your responsibility to comply with all applicable laws and regulations regarding the use and possession of these products. The legal status of CBD varies by jurisdiction, and you should be aware of the laws that apply to you.
Health and Safety Disclaimer:
Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before using any health-related products, especially if you have a medical condition.
Order and Payment
4.1 Order Acceptance:
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel an order for any reason, including product availability, pricing errors, suspected fraudulent activity, or other unforeseen issues.
4.2 Pricing and Payment:
All prices are listed in GBP (British Pound Sterling) and include applicable taxes unless stated otherwise. We accept various payment methods, including credit cards, debit cards, and other secure payment options. By providing payment information, you represent that you have the legal authority to use the payment method you choose.
4.3 Order Confirmation:
Upon successful order placement, you will receive an order confirmation via email. This email does not constitute acceptance of your order but serves as an acknowledgment of receipt.
Shipping and Delivery
5.1 Shipping Information:
We ship products to addresses within the UK. Additional shipping fees may apply based on the delivery location and selected shipping method.
5.2 Delivery Time:
We strive to process and dispatch orders promptly. Delivery times may vary based on the shipping method and location. We do not guarantee specific delivery dates.
5.3 Risk of Loss:
The risk of loss or damage to products passes to you upon delivery. Please inspect the package upon receipt and report any damages or discrepancies to us within a reasonable time.
Returns and Refunds
6.1 Return Policy:
We accept returns within 14 days from the date of delivery. To be eligible for a return, products must be unopened, unused, and in their original packaging.
6.2 Refund Process:
Upon receipt and inspection of the returned product, we will issue a refund to the original payment method within a reasonable time.
6.3 Non-Refundable Items:
For health and safety reasons, we do not accept returns or offer refunds on CBD products, vaporizers, or items that have been opened or used.
All content and materials on our website, including text, graphics, logos, images, videos, and software, are the property of Green Soul MS Ltd or its licensors and are protected by copyright and other intellectual property laws.
7.2 Limited License:
You are granted a limited, non-exclusive, and non-transferable license to access and use our website and content solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without our explicit permission.
Limitation of Liability
To the extent permitted by law, Green Soul MS Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or products.
Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Modifications to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time, without prior notice. The updated version will be posted on our website, and your continued use of our website and services after the changes constitute acceptance of the modified Terms and Conditions.
If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
Green Soul MS Ltd:
38 Beech Close
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.